Step behind the scenes and discover the fast-paced world of airport ground operations. This introductory micro-credential gives you a first look at what it’s really like to work on the ground to keep flights moving safely and on time.
From unloading and loading aircraft to coordinating turnarounds, you’ll explore how ground crews operate under pressure in a highly regulated environment.
You'll also learn about the strict health, safety, and security procedures that guide every task — and get a glimpse into the airport "village", where it all comes together like a small city to keep aviation running smoothly.
Our ground operation courses are delivered at various airports & within aviation environments around the motu. While you can't learn and be assessed around live aircraft, we simulate these highly regulated environments, so you learn safely but as closely to the real thing as possible
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In this hands-on micro-credential, you’ll gain essential skills and knowledge to work safely and effectively in airport ground operations.
Learn how to apply key health, safety, and security practices in a highly regulated aviation environment. You’ll develop practical experience in sorting baggage for aircraft, checking and preparing loading equipment, and operating two-way radios for clear communication on the tarmac.
Working as part of a team, you’ll also build awareness of dangerous goods handling in the air cargo environment — a critical part of keeping flights safe and compliant.
You will be a year 11-13 secondary school student on the course start date, and a NZ Citizen or permanent nz resident.
Please connect with your school’s Career Advisor or Gateway Coordinator to ensure you meet your schools requirements to attend off-site training courses.
Students provide their own Chromebook or Laptop to complete online learning and assessments via Moodle.
Personal Protective Equipment (PPE) will be provided whilst attending the course.
Learners are to wear own covered shoes & have long hair tied back.
Holders of this micro-credential will have the skills and knowledge to continue to train as ramp operators / ground service staff at an airport in the aviation environment - where the local ground operations service provider will provide employment-based training.
Ramp operators may progress to become aircraft loading leads, push back operators, load controllers or ramp services managers, to team leaders and training managers.
You can also complete the New Zealand Diploma in Airport Operations (level 5).
9681 Contribute within a team or group which has an objective LEVEL 3 (3 CREDITS)
17347 Operate a two-way radio in an airport environment LEVEL 2 (2 CREDITS)
27927 Apply health, safety and security practices to a work role in a service delivery workplace LEVEL 3 (5 CREDITS)
30182 Demonstrate and apply knowledge of dangerous goods in an air cargo environment LEVEL 3 (3 CREDITS)
5958 Sort baggage for carriage by aircraft LEVEL 3 (5 CREDITS)
25968 Check and prepare aircraft loading rolling stock LEVEL 3 (2 CREDITS)
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By taking this course this could get you on the path some of these careers within the aviation industry.
Baggage Handlers keep airport operations moving by safely and efficiently loading, unloading, and managing passenger luggage and aircraft cargo.
Lead airport operations to ensure a seamless travel experience for passengers.
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A ramp handler, also known as a ramp agent or ramp service agent, plays a crucial role in airport operations in ground handling of aircraft.
Hear first-hand from students who've taken the courses and created a career in the aviation industry.
