Step behind the scenes and discover the fast-paced world of airport ground operations. This introductory micro-credential gives you a first look at what it’s really like to work on the ground to keep flights moving safely and on time.
From unloading and loading aircraft to coordinating turnarounds, you’ll explore how ground crews operate under pressure in a highly regulated environment.
You'll also learn about the strict health, safety, and security procedures that guide every task.
Our ground operation courses are delivered at various airports & within aviation environments and while you can't learn and be assessed around live aircraft, we simulate these highly regulated environments, so you learn safely but as closely to the real thing as possible
In this hands-on micro-credential, you’ll gain essential skills and knowledge to work safely and effectively in airport ground operations.
Learn how to apply key health, safety, and security practices in a highly regulated aviation environment. You’ll develop practical experience in sorting baggage for aircraft, checking and preparing loading equipment, and operating two-way radios for clear communication on the tarmac.
Working as part of a team, you’ll also build awareness of dangerous goods handling in the air cargo environment — a critical part of keeping flights safe and compliant.
Participants require Year 11 NCEA or equivalent workplace learning and NZ residency status.
Chromebook or Laptop to complete online learning and assessments via Moodle.
You will require covered shoes & long hair must be tied back.
All industry-relevant PPE will be provided.
Holders of this micro-credential will have the skills and knowledge to continue to train as ramp operators and ground operations staff at an airport in the aviation environment - where the local ground operations service provider can provide additional employment-based training.
This micro-credential contains 20 of the 61 credits that make up the New Zealand Certificate in Aviation (Ground Handling) Ramp Operations Strand, Level 3 - which can also be completed with us.
You can also choose to go on to complete the New Zealand Diploma in Airport Operations (level 5).
Ramp operators may progress to become aircraft loading leads, push back operators, load controllers or ramp services managers, to team leaders and training managers.
9681 Contribute within a team or group which has an objective LEVEL 3 (3 CREDITS)
17347 Operate a two-way radio in an airport environment LEVEL 2 (2 CREDITS)
27927 Apply health, safety and security practices to a work role in a service delivery workplace LEVEL 3 (5 CREDITS)
30182 Demonstrate and apply knowledge of dangerous goods in an air cargo environment LEVEL 3 (3 CREDITS)
5958 Sort baggage for carriage by aircraft LEVEL 3 (5 CREDITS)
25968 Check and prepare aircraft loading rolling stock LEVEL 3 (2 CREDITS)
Simply fill out an enquiry form and we will get back to you shortly.
By taking this course this could get you on the path some of these careers within the aviation industry.
Lead airport operations to ensure a seamless travel experience for passengers.
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A ramp handler, also known as a ramp agent or ramp service agent, plays a crucial role in airport operations in ground handling of aircraft.
Baggage Handlers keep airport operations moving by safely and efficiently loading, unloading, and managing passenger luggage and aircraft cargo.
Hear first-hand from students who've taken the courses and created a career in the aviation industry.
