Learn valuable skills and knowledge to implement effective and supportive leadership in team settings. A short micro-credential providing essential skills to apply to team environments and workplace settings. Problem-solving, team leadership in a culturally diverse workplace and responding to complaints and difficult situations are essential skills to give you confidence to work productively and positively in a team work environment. Knowing your workplace code of conduct, operating procedures and health and safety and security policies and processes are essential to fostering a positive workplace health and safety culture. This course is centered around leadership and the promotion of a health and safe aviation workplace.
Content is reflective of an industry that is highly regulated and compliant in health, safety and security including workplace health and safety culture and practices, effectively contributing within a team, leadership knowledge specific to teams, knowledge of diversity in the workplace, responding to negative feedback and problem solving.
NCEA Level 1 or equivalent, any employer prerequisites.
Access to a computer.
Supports pathways and improves standards within team environments and management roles.
377 Demonstrate knowledge of diversity in workplaces LEVEL 2 (2 CREDITS)
7123 Apply a problem-solving method LEVEL 2 (3 CREDITS)
7126 Respond to oral complaints LEVEL 3 (2 CREDITS)
9681 Contribute with a team or group which has an objective LEVEL 3 (3 CREDITS)
27563 Demonstrate knowledge of teams and team leadership in an organisation LEVEL 3 (4 CREDITS)
7123 Apply health, safety and security practices to a work role in a service delivery workplace LEVEL 3 (5 CREDITS)
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By taking this course this could get you on the path some of these careers within the aviation industry.
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A ramp handler, also known as a ramp agent or ramp service agent, plays a crucial role in airport operations in ground handling of aircraft.
Lead airport operations to ensure a seamless travel experience for passengers.
Air traffic control is a fast paced role guiding aircraft that is crucial to the safety and efficiency of air travel.
